Melac Microfinance Ltd is a financial services company established in Tanzania. We are licensed by the Bank of Tanzania as a Tier 2 Microfinance Service Provider under licence number MSP2-S25. Our head office is in Mwanza, and we serve customers in Mwanza, Geita, and other areas where our services are available.
We work with individuals, employees, farmers, organised groups, and businesses. Our role is to provide access to credit, explain borrowing clearly, and help customers choose loans that match their needs and ability to repay.
Melac operates with integrity, transparency, professionalism, accountability, and respect for financial regulations. We aim to build long-term customer relationships through clear information, fair assessment, and reliable service.
To be a trusted provider of responsible microfinance services.
To provide reliable financial services through skilled staff and support social and economic growth.
We explain the process clearly and remain available when customers need help.
We communicate clearly, act honestly, and earn trust in every interaction.
We listen carefully and develop practical solutions around customer needs.
We uphold high standards of competence, service, and confidentiality.
We take responsibility for our decisions, commitments, and results.
We operate responsibly and respect all applicable laws and requirements.